Perhaps you have just got your business off the ground, and it’s your first time booking professional cleaners. Maybe you got in touch with a new team to provide janitorial services for your workplace. Whatever the case, you are likely wondering what awaits you and how to prepare for the first appointment.

With today’s guide, we’ll get you ready for your first office cleaning in Kensington. From initial consultation to quality control, we’ll address what you can expect during your first office cleaning appointment.

What does commercial cleaning involve?

You have found the cleaning company that checks all your boxes, and you can look forward to the exceptional service your business deserves. With good office cleaners on your side, your peace of mind is already guaranteed, but it’s still a good idea to be informed about what the whole process can look like, especially if you have specific requests. Let’s explore what a typical commercial tidy-up appointment entails:

1. Pre-service consultation & evaluation

It goes without saying that the initial consultation is how this whole process starts, whether it’s done over the phone or in person. This is the perfect time to address any priority checklists, expectations, and special requests. If it’s done in person, even better, as this can result in an immediate guided tour of your facilities and office space and drastically reduce the risks of misunderstandings. 

2. Designing a customer-tailored program

Upon arrival, the team will take a closer look at your space, evaluate the scope of upcoming work, and address the budget and scheduling. Once a tour of your workspace is complete, the team will design a customer-tailored plan for your facility that will keep your expectations and priority checklists in mind. This plan includes a list of services they will provide and the frequency of appointments that works best for you. After all, businesses benefit differently from daily vs. weekly cleaning, depending on their needs.

3. The cleaning process

Once everything is set and discussed, the team will get started. The scope of service largely depends on what was discussed and decided earlier, and whether there are any priorities and checklists involved. However, most of the time, you can expect standard procedures which include, but are not limited to: 

• Wiping and disinfecting doorknobs, light switches, and handles
• Mopping and vacuuming floors, rugs, and carpets
• Refreshing and dusting furniture, chairs, tables, cabinets, and other surfaces
• Detailed treatment of frequently used areas like the bathroom and kitchen
• Wiping computer monitors and glasses with the surface-appropriate products

If you are present while the cleaners refresh your workspace, don’t hesitate to communicate with the team if you have additional requests.

4. Quality control and feedback

After everything is done, most professionals will reach out to ensure that their service was satisfactory or address any feedback. This is an essential part of building a consistent and reliable relationship with your cleaners, especially for ongoing maintenance, future scheduling, and quality assurance.

5. Regular maintenance

The first visit usually takes longer than subsequent visits, especially if it’s a deep clean and your facilities haven’t been refreshed in a while. However, each follow-up appointment will be smoother, as ongoing treatment is a great way to prevent the buildup of dust and grime over time.

A lack of proper care can be a health risk to your employees, and inadequate cleaning affects businesses negatively, as some problems end up more expensive to tackle long-term if regular workspace disinfecting is continuously postponed. 

Who provides reliable office cleaning in Kensington, MD and the surrounding area?

If you are looking for a commercial cleaning company in Kensington that will treat your workspace with care, precision, and industry-level standards of quality, look no further than Green Apple Cleaning. With our experience, vetted and screened employees, and dedication to quality service on every visit, you can rest assured that your facility is in the hands of true professionals. Whether you are located close to Albert Einstein High School or anywhere else, we are just one quick call away from treating your business with premium care. Reach out today!